MULTI-YEAR PLAN ACCESSIBILITY PLAN

Message from CEO:

Pride Group Enterprises is committed to ensuring equal access and participation for all individuals, including those with disabilities. Our Multi-Year Accessibility Plan demonstrates Pride’s strategy to prevent and remove barriers from its workplace, while improving opportunities for persons with disabilities.

Introduction:

Pride Group Enterprises Ltd is a premier retailer and wholesaler of pre-owned trucks and trailers. With over 45 locations across North America, we believe the strength of our commitment is reflected in product innovation and the strategic partnerships we’ve established.

Our wide variety of used trucks for sale, quick and flexible in-house financing, and a 100% customer satisfaction guarantee, make us Canada’s favorite used truck dealership. We pride ourselves in finding a flexible approach to getting our customers the equipment they need, when and where they need it.

Pride Group Enterprises is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. As part of Pride’s commitment to accessibility, this multi-year Accessibility Plan has been developed.

Customer Service:

Pride Group Enterprises is committed to excellence in serving all customers including people with disabilities. Our organization has complied with the AODA’s Customer Service Standard with the following initiatives:

Actions Taken:
  • Established an Accessibility Policy so that our staff members, volunteers and customers can know what to expect.
  • Provided AODA Training to staff members and volunteers so that they could better assist customers of all abilities.
  • Encouraged Alternative Methods (i.e. service animals, support persons) so that customers with disabilities had access to the same services.
  • Informed customers when accessible services are Temporarily Unavailable.
  • Implemented a Customer Service Feedback Process so that the public could give their input on how Pride Group Enterprises provides goods and services to people with disabilities.
Actions Planned:
  • We will create an Internal Advisory Committee for addressing feedback. (deadline: sometime in February 2024 – March 2024)
  • We will continually improve our Customer Service practices (from reviewing feedback forms, industry best practices etc.) in order to identify and remove accessibility barriers. (deadline: ongoing)

Information and Communications:

In accordance with the AODA, Pride Group Enterprises has remained in compliance with the Information and Communications Standard with use of these past activities:

Actions Taken:
  • Implemented a Customer Service Feedback Process so that the public could give their input on how Pride Group Enterprises provides goods and services to people with disabilities. Feedback can be provided in multiple formats including in person, phone, email, website and etc.
  • Notified the public about the Availability of accessible formats/communication supports.
  • Consulted with the person making the request to determine suitability of an accessible format/communication supports.
Actions Planned:
  • We will create an Internal Advisory Committee for addressing feedback. (deadline: sometime in February 2024 – March 2024)
  • We will ensure that our Internet websites, including web content, conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, at Level AA except where this is impracticable. (deadline: sometime in June 2024 – July 2024)
  • We will revamp our Website to meet the needs of the visually impaired. Looking into a program that will convert “text-to-speech”. (deadline: sometime in June 2024 – July 2024)
  • We will continually improve accessibility of our Information and Communications (from reviewing feedback forms, industry best practices etc.) in order to identify and remove accessibility barriers. (deadline: ongoing)

Employment:

Pride Group Enterprises is committed to inclusive and accessible employment practices that attract and retain individuals with disabilities. We have taken the following steps to comply with the Standard:

Actions Taken:
  • Specified that accommodation is available for applicants with disabilities during Hiring Process and with regards to Recruitment Material (i.e. job ads, interviews and etc.). Whenever a selected applicant requests accommodation, Pride Group Enterprises consults with them to arrange for such accommodation in a manner that takes into account their accessibility needs.
  • Developed a process for Individual Accommodation Plans for injured workers returning to work from Disability Leave.
  • Considered accessibility needs of employees with disabilities and individual accommodation plans when conducting Performance Reviews or offering Career Development opportunities.
  • Created a detailed Emergency Plan which is available to all employees. Physical copies are posted on entry and exit points of our Facility.
Actions Planned:
  • We will post our Emergency Plan on our Intranet Page (Share Drive) to ensure accessible formats. (deadline: asap)
  • We will continually improve our Employment practices (from reviewing feedback forms, industry best practices etc.) in order to identify and remove accessibility barriers. (deadline: ongoing)

Training:

Our company has taken the following measures to ensure its staff is provided with the appropriate Training to meet current standards and legislation:

Actions Taken:
  • Provided training on Accessibility Standards and the Human Rights Code to all staff members and volunteers.
  • Administered training with use of Handouts and Online-modules.
  • Maintained Records to monitor completion of assigned mandatory training.
Actions Planned:
  • We will ensure AODA Training is completed within 30 days of employment or placement going forward. (deadline: ongoing)
  • We will leave the PPT material on our Intranet Page (Share Drive) to ensure accessible formats. (deadline: asap)
  • We will institute a Refresher Training Course at least every 3 years or as changes occur to ensure everyone is up to date. (deadline: once every 3 years)
  • We will continually improve our Training methods and modules (from reviewing feedback forms, industry best practices etc.) in order to identify and remove accessibility barriers. (deadline: ongoing)

Accessibility Plan Review:

This multi-year Accessibility Plan will be reviewed and updated at least once every five (5) years. The current Accessibility Plan will be reviewed, and updated as appropriate, no later than January 1, 2028.

Contact Information:

The approved Multi-Year Accessibility Plan shall be posted on our website (www.pridegroupenterprises.com) and be provided in an accessible format upon request. For any questions, concerns, or inquiries on this accessibility plan, please contact us at:

Phone: 905-564-1077 ext. 95

Mail: Aleema Akbar, Human Resources Manager

Pride Group Logistics

6050 Dixie Road, Mississauga ON, L5T1A6

Email: aakbar@pridegroupenterprises.com

Javed Nadeem

VP OF EV INFRASTRUCTURE

Javed Nadeem, P.Eng, MBA is a highly experienced professional with decades of experience in the electrical industry, specializing in electric vehicle (EV) and charging infrastructure. Currently serving as the Vice President of EV Infrastructure at Pride EV, Javed has an impressive track record of leading successful EV infrastructure projects and teams across the globe.

Javed’s extensive global experiences includes tenures with renowned companies like Siemens, Schneider, Eaton and ABB. With a background in electrical engineering and an MBA degree holder, Javed possesses a wealth of knowledge and insights into the EV industry, which he applies to create innovative and sustainable solutions.

Javed has a vested interest in promoting sustainable transportation and creating a greener future for his community. He is passionate about Pride EV’s vision of changing the North American commercial vehicle industry’s attitude towards a green and sustainable society and is thrilled to be a leading the charge in driving this transition.

Amtoj Randhawa

Chief Legal Officer

Amtoj serves as the Chief Legal Officer at Pride Group Enterprises, where he assumes a pivotal role in the oversight and management of all legal affairs for the company, its subsidiaries, and affiliated entities within the United States. In addition to his primary responsibilities, Amtoj holds the esteemed Certified Information Privacy Professional/US Private Sector (CIPP/US) designation and boasts an educational background that includes graduation from Harvard’s distinguished Cybersecurity Risk Management program.

Before his tenure with Pride Group Enterprises, Amtoj distinguished himself by practicing law at a renowned AmLaw 50 firm. During this period, he expertly represented numerous Fortune 100 companies in a wide-ranging spectrum of high-stakes commercial disputes within both the California and Nevada state and federal court systems. His legal practice routinely encompassed matters spanning unfair competition, breaches of fiduciary duty, contract disputes, negligence claims, products liability cases, fraud allegations, misappropriation of trade secrets and intellectual property disputes, and other complex issues in the realms of business and real estate law.

Amtoj’s comprehensive legal acumen and specialized expertise in cybersecurity and privacy matters make him an invaluable asset to Pride Group Enterprises, ensuring that the company remains legally compliant and well-protected in an increasingly intricate and dynamic business landscape.

Frederick Gareri

DIRECTOR OF LEGAL OPERATIONS

Frederick Gareri leads the legal team at Pride Group Enterprises, managing a range of corporate legal and operational duties with precision. He provides vital legal support to the company’s growing ventures and ensures smooth day-to-day operations.

Beyond his legal role, Frederick enjoys an active lifestyle, he can be found playing with his three puppies, honing his golf skills, or exploring the oceans on his periodic scuba diving trips. He also enjoys a well-brewed espresso and occasionally indulges in a fine single-malt scotch.

Frederick adeptly handles corporate law while guiding Pride Group Enterprises through the nuances of the world of corporate legal.

Raj Johal

VP of operations

  • Following in the footsteps of his Father, Uncle and brother, Raj has taken on a senior role in Pride Group Enterprises, managing the day-to-day operations.
  • As the company continues to experience double-digit growth year after year, it is with Raj’s undivided focus and tutelage that our customer experience remains in the top quartile across a very competitive industry.
  • “At the end of the day, it’s all about our customers”, says Raj. “Without them we are nothing!”

Aman Johal

Vice President, Logistics and USA Operations

  • Aman is a graduate of McMaster University Bachelor of Commerce and has actively been involved in the management of PGE from its inception.
  • Aman leads his team with compassion and integrity, ensuring PGE achieves a high level of customer satisfaction.

Kav Hamzavi

Chief Financial Officer

• Kav Manages and oversees complex accounting, taxation, corporate finance and financial reporting matters for Pride Group Enterprises, where he is in charge of all strategic and future-oriented decision-making as it relates to financial reporting, corporate finance, tax planning including cross-border tax planning and compliance.

• Kav provides leadership to the Financial Reporting section of the organization, including guidance to staff on accounting principles and practices and reporting processes to guide the growth of PGE.

Jas Johal

Co-founder of Pride Group

  • Jas dedicates his time to the management and operations of the entire company, with a heavy focus on the truck sales and leasing portion of the business.
  • Jas provides expert service to top clients and guidance to our sales and finance staff to ensure every individual is treated with the utmost respect.

Sam Johal

President and CEO

Born in a modest Punjab village, Sam Johal learned the value of hard work from an early age while assisting his family on their dairy and agriculture farm. Despite challenges, he pursued economics studies in India before immigrating to Canada in 1993, where he faced economic hardships but persevered through physically demanding jobs.

Recognizing opportunities in the business world, Sam, along with his brothers Mark, and Jas invested in an underperforming hotel opportunity, transforming it into a profitable venture. Despite setbacks, Sam and Jas established Pride Truck Sales, which grew into North America’s largest seller of used commercial transport equipment, while Mark stayed in the hospitality game.

Sam and Jas have since grown Pride Group Enterprises to encompass a vast many industries, from truck repair, leasing and parts to logistics, Real Estate developments, factoring and so much more, the duo has created a one-stop solution for everyone within the trucking world.